Several small businesses are very much into services that are billed on the basis of time spent in serving the customers. Various examples of such service providers may be contract cleaners, movers and packers, painters, electricians etc. Now let us consider that you are the owner of a small business that employs staff to clean offices for other companies. Assuming the number of staff members you have is 10 and few categories of clients. These categories are, who get their floors cleaned on every Sunday at 10.00 am, who get their curtains and furniture tidied every Friday evening, and the ones who want to get their carpets vacuum cleaned every evening at 8.00 pm after office hours. There might be many of such categories and various timings when your clients want your staff to serve them and on various billing rates.
Managing the business in such circumstances is really a tricky job since organizing the appointments with clients to serve them with varying prices is such a troublesome work. Thankfully, an online appointment scheduler with integrated online billing software does the job for you with the utmost ease and efficiency. Learn more about Online Appointment Booking.
An Online appointment scheduler allows you to fix appointments for your staff to serve your clients at the specified times of the day, weak, or the month. You can book fixed time slots for your services or you can book various time slots for each of your services, even with the same client. Also, a good online appointment scheduler allows you or your client to pick up the members of staff who they/you would like to serve them for a particular service, based on their competence areas. A good online appointment scheduler is also capable of sending automated confirmation and automated reminders to all the attendees as per the configuration in the software. Also, the messages sent as reminders are also customizable in an online appointment scheduler software.
Integration of good online billing software with an appointment scheduler can boost your productivity by avoiding a lot of manual work maintaining records of which members of staff served which all clients, and at what prices. Online billing software come packaged with all the goodies, such as e-mail invoicing, online payment collection in various modes of payment, reminders to non-payers or late-payers, and time tracking.
An integrated billing software with a good online appointment scheduler can really work wonders in automating the time tracking, meeting customers’ expectations by not missing appointments, optimizing the revenue by serving the customers with the right staff members and services and therefore, earning the reputation of a trusted service provider. After all, it’s the reputation that fetches you more business in the competitive times like this.